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technical support & assistance

IT Services


Information Technology Services (ITS) manages the university’s network and communications infrastructure, as well as campus data center facilities. In addition, ITS provides a wide range of services and applications supporting campus research, learning, and teaching. Our office is located on the second floor, adjacent to the Student Success Center.

WSU Everett IT Help Desk

Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Phone: 425-405-1555

IT Self-Help Available 24/7

WSU Knowledge Base

For commonly asked IT questions, please visit the ITS Crimson Service Desk self-service web at

Crimson Service Desk

Your direct link to Central IT in Pullman, the Crimson Service Desk manages IT requests relating to university-wide applications including Outlook, Teams, MFA, Blackboard, and Zoom.

Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Phone: 509-335-4357 

Virtual (via Zoom):

Commonly Asked Questions:

Find my printing code

  1. Go to
  2. Login with your WSU credentials (email and password).
  3. Under card/ID select “show”

Employees: Update your WSU credentials while teleworking

Follow the steps here to update your WSU password.