Tech Support

Information Technology Services (ITS) manages the university’s network and communications infrastructure, as well as campus data center facilities. In addition, ITS provides a wide range of services and applications supporting campus research, learning, and teaching. Our office is located on the second floor, adjacent to the Student Success Center.

WSU Everett IT Help Desk

Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Phone: 425-405-1555
Email: everett.it@wsu.edu

IT Self-Help Available 24/7

WSU Knowledge Base
https://confluence.esg.wsu.edu/display/KB

For commonly asked IT questions, please visit the ITS Crimson Service Desk self-service web at http://crimsonservicedesk.wsu.edu

Crimson Service Desk

Your direct link to Central IT in Pullman, the Crimson Service Desk manages IT requests relating to university-wide applications including Outlook, Teams, MFA, Blackboard, and Zoom.

Website: https://its.wsu.edu/
Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Phone: 509-335-4357
Email: crimsonservicedesk@wsu.edu

Virtual (via Zoom): https://wsu.zoom.us/my/crimsonservicedesk

Commonly Asked Questions:

Find my printing code

Go to printing.everett.wsu.edu/user
Login with your WSU credentials (email and password).
Under card/ID select “show”

Employees: Update your WSU credentials while teleworking

Follow the steps here to update your WSU password.