Spend time with the tech experts and get answers to your most pressing questions. Learn about the tools you’ll use to participate in your distance/remote/virtual courses in this interactive session.
We’ll touch on the primary WSU academic tech tools as well as provide tips and additional resources for a successful virtual learning experience.
You can access the Student Training livestreamed webinars in real time via this page.
Simply select the image above or this link at the scheduled program time and you’ll be tuned in!
Instructors use various methods to deliver course content in an online environment. For instance, some faculty may conduct lectures online at the regularly scheduled class time and upload supplemental content for students to access. Others may record lectures that are available for viewing anytime and require students to engage in online discussions. Quizzes and tests can be conducted in a variety of ways.
Each of your instructors will communicate to you the expectations for the class. If you don’t receive an email check the Blackboard course space for details.
If you currently have disability related accommodations or you now need disability related accommodations due to the change in course delivery, please contact your WSU campus Access Center office to discuss accommodations you need to receive equal access to the educational online environment.
Blackboard Learn is WSU’s Learning Management System (LMS). It’s a virtual classroom where students and instructors interact and share information. Every WSU campus course has an associated Blackboard Learn course space that instructors can utilize to deliver their classes online.
To access Blackboard Learn, visit learn.wsu.edu. Your courses will be listed when you log in.
Learn how to “go to class”, connect to live Zoom lectures and meetings, find the course syllabus, assignment drop box, gradebook, and recordings, and more:
Follow these steps to get started with Zoom and to ensure your name is shown when you participate in a Zoom session:
You’ve now activated your account and your name will appear when you join a Zoom session.
All current WSU students, faculty, and staff have access to a Zoom Pro license. Zoom is a video conferencing service that allows users to conduct a video meeting using any device with an internet connection. Use Zoom to meet up with classmates for study sessions, group projects, and informal check-ins.
Visit the Cougs Online Toolkit for instructions on using Zoom as well as Teams and other useful communication tools.
Your instructor may want you to create a course assignment using one of the following tools:
Panopto is an application that allows users to create and share video.
VoiceThread is a cloud-based application that allows users to upload, share, and discuss documents, presentations, images, audio files, and videos.
Technical support is available 24/7.
A member of our technical support team will assist you or direct your request to the appropriate group. The technical support team is NOT able to answer questions about course content or procedures (e.g., assignments, grades).
Monday-Friday 8:00 a.m.-5:00 p.m. (Pacific Time)
Evening and Weekend Support
Tech-related Support Outside Blackboard Learn
Monday-Friday 8:00 a.m.- 5:00 p.m. (Pacific Time)
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